Service privacy policy

This privacy statement applies to Ethicontrol client related services provided via websites as subdomains of ethicontrol.com, services and products that collect data and display these terms. It does not apply to any Ethicontrol site, service or product that does not display or link to this statement or that contains its own privacy statement.

Ethicontrol, LLC. (“Ethicontrol”) is committed to protecting your privacy in a variety of ways including using industry accepted security measures to protect against loss, misuse and alteration of data contained in our systems. This Privacy Policy is designed to describe how we secure and maintain our customers' and visitors' personal information when collected on sites which link to this Privacy Policy.  This includes subdomains on ethicontrol.com or ethicontrol.ru or ethicontrol.com.ua. Any information given to us will never be sold, rented, traded, shared or leased other than as outlined in this Policy.

Ethicontrol does not publish text, images, or multimedia content that portray nudity, foul language, violence or other information not suitable for children. Web sites maintained by Ethicontrol are not directed to children under the age of 13. Ethicontrol will not knowingly collect or maintain personally identifiable information from or about anyone under 13. Ethicontrol is committed to complying with privacy laws to which it is subject and adhering to the highest industry standards for privacy.

Ethicontrol is not responsible for content saved to any Ethicontrol's system by Hotline/Ethicsline/Trustline/Trustbot/Trustchat reporters or client company representatives.

Collection and Use of Information

Ethicontrol collects different kinds of information in order to provide you with the best products and services and to operate effectively. Some of this information is provided directly by you, while other information may be provided by your employer in connection with use of our products and services. We may also gather information by observing how you interact with our website, products and services.

What information we collect:

  • Registration: When you, or your organization, sign up to use our sites or services, or you sign up to attend a webinar or get additional information about our products and services, we may receive certain necessary information such as your name, job title and contact information such as email address, phone number and address.
  • Account/Report Access: To access some of our products and services you may be required to provide us specific information (such as your login credentials) that allows us to verify your identity before accessing certain data we host. This identity verification information is kept secure on our private servers and is only used to assist you in accessing your account or report; this information is not released outside of the relevant Ethicontrol system unless specifically authorized.
  • Hotline/EthicsLine Reporters: No personally identifying information is automatically collected from reporters using Ethicontrol applications. Personally identifying information, such as name and e-mail address, is stored only when a reporter voluntarily gives this information for use by a client company.

How we collect information:

Ethicontrol gathers information about how you use our sites and services in a number of ways, including:

  • Web forms, such as when you type information into a registration form.
  • Technologies like cookies (please see Cookies for more information about this technology).
  • Web logging, which enables us to collect the standard information your browser sends to every web site you visit such as your IP address, browser type and language, and the site you came from as well as pages you visit and links you click on within our site.

How we use Personal Information:

Licensed Users of Products and Services:

Personally identifiable information such as name, contact information, username and password is stored in our database for access to and use of certain software applications. This information is kept secure on our private servers and is only used to assist you in accessing your account. No information is released outside of the Ethicontrol system unless specifically authorized.

Hotline/EthicsLine Reporters:

No personally identifiable information is automatically collected from reporters submitting a case. Personally identifying information, such as name and e-mail address, is collected and stored only when a reporter voluntarily gives this information.

No use of Cookies, Clear Gifs and Log File Technology:

We DO NO use technologies such as cookies, beacons, tags, and scripts the services used by reporters.

Important for reporters:

Our web-intake portals are cookie-free and script-free.

We provided such an opportunity to guarantee additional anonymity protection.

Log Files

As true of most web sites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, date/time stamp.

We do not link this automatically-collected log information with other information we collect about you.

Local Storage Objects (Flash/HTML 5)

We use Local Storage Objects (LSOs) such as HTML 5 to store content and preferences. Third parties with whom we partner to provide certain features on our site to display advertising based upon your web browsing activity use LSOs such as HTML 5 to collect and store information.  Various browsers may offer their own management tools for removing HTML 5 LSOs.

Secure Communications

Ethicontrol will take reasonable precautions to protect personal information in its possession from loss, misuse and unauthorized access, disclosure, alteration and destruction.

For licensed users and reporters, communications between the Ethicontrol site and a user's web browser are accomplished using, at a minimum, 128 bit SSL encryption and various third party security certificates to protect confidential data. Ethicontrol does not allow users to transfer or receive confidential information unless they are using a validated 128 bit (or greater) encrypted session.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

If you have any questions about security on our Web site, you can e-mail us at itsecurity@ethicontrol.com with "Questions about Security" in the subject line. We do not link this automatically-collected data to personally identifiable information.

Automatic Information Storage

Session Variables may be used temporarily in your system cache to create ease-of-use during your transaction. Examples of such information are automatically-produced alphanumeric numbers held during your session on our site to facilitate page-to-page transactions. We only store name, e-mail, phone, address, company name or any other identifying information for licensed users; no information is stored for others unless otherwise stated in this policy.

Use of Third Party Services

Ethicontrol contracts with select third parties for Web-based services that include e-mail delivery and content streaming, that may collect non-personally identifiable visitor data including IP address and pages visited. These third parties may only use personally identifiable information, for example, e-mail addresses, for the service requested and not for their own marketing purposes.

Ethicontrol also contracts with select third parties in connection with the delivery of services to our clients. These third parties may not use any personally identifiable information other than to provide the specific contracted services.

Terms

No company other than Ethicontrol is allowed to access information stored on our servers unless expressly authorized by Ethicontrol. Unauthorized access to this information is a violation of the law. Ethicontrol has placed security measures and firewalls on all network servers in an attempt to prevent outside parties from accessing private information. In the event of a breach of security, Ethicontrol will press charges to the fullest extent possible against those parties illegally accessing the information on our servers.

Access to Personal Information

Upon request, Ethicontrol will provide you with information about whether we hold, or process on behalf of a third party, any of your personal information.  To make a request please contact us at privacy@ethicontrol.com with “Personal Information Request” in the subject line, and provide us with full details in relation to your request, including your contact information, your company’s name and any other detail you feel is relevant.  

Upon request by mail or e-mail (to the addresses noted below in the Contact Information section), Ethicontrol will grant individuals reasonable access to personal information that it holds about them, unless otherwise legally unable to do so. In addition, Ethicontrol will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete. Ethicontrol shall provide a response to an access request within 30 days of receiving such request.

We will retain your information for as long as your account is active or as needed to provide services to your organization. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Breach of Privacy Policy

If you have received unwanted, unsolicited e-mail sent by Ethicontrol or from any Ethicontrol system or purporting to be sent via Ethicontrol, please forward a copy of that e-mail with your comments to info@ethicontrol.com for review.

If you have questions or complaints regarding our privacy policy or practices, please contact us at privacy@ethicontrol.com with “Privacy Enquiry” in the subject line and provide detail on your question or complaint so that we may adequately respond. 

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Ethicontrol (ethical control) is a global ethics hotline outsourcing service and software for internal investigations. Our integrated platform supports full life-cycle of a report: from registration via contact-center and web-intake up to management conclusions in case management system (SaaS).
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